Windows Update Error 0x80070005 is a common error message that appears when there is a problem with the Windows Update service and the system is unable to install updates. This error can occur for a variety of reasons, including damaged Windows Update components, third-party security software blocking the update, or insufficient storage space on the device. The following is a guide on how to fix this error and get your system updated successfully.
Step 1: Disable Antivirus Software
Antivirus software can sometimes interfere with the Windows Update process, causing error 0x80070005. To determine if this is the case, temporarily disable your antivirus software and try running the update again. If the update is successful, you can then re-enable your antivirus software. If disabling your antivirus software doesn’t help, proceed to the next step.
Step 2: Run the Windows Update Troubleshooter
The Windows Update troubleshooter is a built-in tool that can help identify and fix problems with Windows Update. To run the troubleshooter, follow these steps:
- Open the Start menu and click on the Settings icon (it looks like a gear).
- Click on Update & Security and then on Troubleshoot.
- Scroll down and click on Windows Update and then on Run the troubleshooter.
- Follow the on-screen instructions to complete the troubleshooting process.
Step 3: Clear the Windows Update Cache
The Windows Update cache can sometimes become corrupted, causing error 0x80070005. To clear the cache, follow these steps:
- Open the Start menu and type cmd in the search bar.
- Right-click on Command Prompt and select Run as administrator.
- Type the following commands in the Command Prompt window, hitting Enter after each one:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
- Close the Command Prompt window and restart your computer.
Step 4: Check for Insufficient Disk Space
Insufficient disk space can also cause error 0x80070005. To check for sufficient disk space, follow these steps:
- Open File Explorer and click on This PC.
- Right-click on your primary hard drive and select Properties.
- Check the amount of free space available. If it’s less than 5 GB, consider deleting some unneeded files or programs to free up space.
Step 5: Use the Windows 10 ISO File to Update
If the previous steps haven’t solved the problem, you can try using the Windows 10 ISO file to update. This involves downloading the ISO file, creating a bootable media, and using it to install the latest version of Windows 10. Here’s how:
- Download the Windows 10 ISO file from the Microsoft website.
- Use the Media Creation Tool to create a bootable media, such as a USB drive.
- Boot your computer from the bootable media and follow the on-screen instructions to install the latest version of Windows 10.
Windows Update Error 0x80070005 can be a frustrating problem, but there are several steps you can take to fix it. Whether you need to